Returns & Exchanges

Returns

We offer simple and free returns within 30 days from your original purchase date.

To start a return, use the form below with your order number and email and we'll reach out with next steps.

Please repackage the return item securely and ideally in the original box. We ask that returns are kept in good condition where possible.

 

Refunds

Refunds are typically processed within 2 business days of receipt.

 

Exchanges

If you would like to exchange for another item, please return the original item in its unused condition and original packaging.

Once received and inspected, we'll send out the replacement order.

Returns Form

FAQs

What is your return policy?

You have 30 days from your original purchase date to return an item for a full refund. No questions asked.

How do I return an item?

Use the returns form above with your order number and email. We’ll guide you through the return process and cover any return shipping costs.

How do I exchange an item?

To exchange, return the original item in unused condition and original packaging. Once received and inspected, we’ll dispatch the replacement.

How long does it take to process my refund?

Refunds are processed within 2 business days of receiving the return.

Are there any return delivery fees?

No. Return delivery is free.

Can I return items after 30 days?

Returns are only accepted within 30 days of your original purchase.

How do I return a faulty or damaged item?

If a product doesn’t perform the way it should we will provide a free repair, replacement, or full refund.

Visit our Warranty page to submit a claim.

Once your claim is submitted, we’ll guide you through the rest of the process and cover any return shipping costs.

What should I do if I received an incorrect item?

Let us know using the return form above. We will ship a replacement item via express post by the following business day. We'll also cover any costs associated with returning the incorrect item.

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