Returns & Exchanges
Returns
Coda offers simple and free returns within 100 days from your original purchase date.
Use Coda's Self-Service Return Portal to start a free return.
Please repackage the return item securely and ideally in the original box. We ask that returns are kept in good condition where possible.
Refunds are typically processed within 2 business days of receipt.
Exchanges
Contact us if you would like to exchange for another item.
You will need to return the original item in its unused condition and original packaging.
Once received and inspected, we'll send out the replacement order.
Returns FAQs
What is your return policy?
You have 100 days from your original purchase date to return an item for a full refund. No questions asked.
How do I return an item?
Use Coda's Self-Service Return Portal to start a free return. We will cover any return shipping costs.
How do I exchange an item?
Contact us to exchange an item. Return the original item in unused condition and original packaging. Once received and inspected, we’ll dispatch the replacement.
How long does it take to process my refund?
Refunds are processed within 2 business days of receiving the return.
Are there any return delivery fees?
No. Return delivery is free.
Can I return items after 100 days?
Returns are only accepted within 100 days of your original purchase.
How do I return a faulty or damaged item?
If a product doesn’t perform the way it should we will provide a free replacement or full refund.
Use Coda's Self-Service Return Portal to start a free return or submit a refund request.
Once your claim is submitted, we’ll guide you through the rest of the process and cover any return shipping costs.
What should I do if I received an incorrect item?
Contact us and we will ship a replacement item by the following business day. We'll also cover any costs associated with returning the incorrect item.
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